LEGAL

Privacy Policy

Last updated: Oct 2026

1. Introduction

Welcome to Elevate Realtors. We respect your privacy and are committed to protecting the personal information you share with us through our website, enquiry forms, telephone calls, email communications, and advertising campaigns.

This Privacy Policy explains how Elevate Realtors collects, uses, stores, and shares personal information when you visit our website or enquire about our real estate services across Chandigarh, Mohali, Panchkula, and the wider Tricity region.

By submitting your information through our website or enquiry forms, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with us:

Contact Information: Name, mobile number, email address, and other contact details you provide.
Property Preferences: Preferred property type, location, budget, configuration, and investment requirements.
Enquiry Information: Messages, questions, appointment requests, and details you share regarding a property.
Technical Information: IP address, browser type, device information, and website usage information, where collected through cookies or similar technologies.

Please provide only information that is necessary for your property enquiry.

3. How We Use Your Information

We may use your personal information to:

Respond to your property enquiries and requests.
Share information about residential properties, luxury floors, apartments, plots, commercial properties, and investment opportunities.
Arrange property visits, consultations, and appointments.
Provide property availability, pricing, project details, and relevant updates.
Help you compare properties according to your preferences.
Improve our website, customer service, marketing, and enquiry management.
Communicate with you by phone, SMS, WhatsApp, or email where permitted by applicable law and your preferences.
Comply with applicable legal and regulatory requirements.

4. Property Enquiries and Advertising

Elevate Realtors may receive enquiries through its website, Google Ads, Facebook and Instagram advertisements, online lead forms, telephone calls, and other marketing channels.

If you submit your contact information through any of these channels, we may use it to respond to your enquiry and provide relevant property information.

Where separate consent is required for promotional communications, we will seek that consent. You may opt out of marketing communications at any time.

5. Sharing of Information

We do not sell your personal information to third parties.

Where necessary for the purposes described in this policy, we may share relevant information with:

Property developers, builders, or authorised project representatives to respond to your specific enquiry.
Service providers supporting our website, communication systems, customer relationship management, and marketing operations.
Advertising or analytics service providers, where applicable, to measure campaign performance and improve our services.
Government authorities, regulators, or other parties when disclosure is required by law.

We aim to share only the information reasonably necessary for the relevant purpose. Third-party services may process information according to their own privacy policies.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, measure advertising effectiveness, and improve the user experience.

Where applicable, third-party tools such as Google Analytics, Google Ads conversion tracking, or Meta Pixel may collect information about website interactions.

The actual technologies used depend on the tools enabled on our website. You can manage cookies through your browser settings and any consent controls provided on the website.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, provide our services, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal requirements.

9. Your Privacy Rights

Subject to applicable law, you may request to:

Know how your personal information is being used.
Correct inaccurate or incomplete information.
Withdraw consent where processing is based on consent.
Request deletion of personal information where legally applicable.
Stop receiving promotional communications.
Raise a concern or submit a privacy-related request.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing a request.

10. Third-Party Links

Our website may contain links to property developers, project websites, social media platforms, or other third-party websites.

We do not control the privacy practices of these external websites. We encourage you to review their respective privacy policies before sharing personal information with them.

11. Children’s Privacy

Our website and real estate enquiry services are intended for individuals who can legally engage with these services. We do not knowingly seek to collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, advertising tools, or applicable laws.

Any revised policy will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Elevate Realtors

Website: https://elevaterealtorschd.com/

Email: elevaterealtorschd@gmail.com

Phone: +91 9115704735

Location: Chandigarh / Tricity, India

We will review privacy-related requests and respond in accordance with applicable law.